Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!psuvax1!psuvm!ECNCDC!MSJLE From: MSJLE@ECNCDC.BITNET (Sarah Jane) Newsgroups: bit.listserv.novell Subject: Tallgrass products Message-ID: Date: 6 Feb 90 00:41:00 GMT Sender: Novell LAN Interest Group Reply-To: Novell LAN Interest Group Lines: 23 Approved: NETNEWS@PSUVM Gateway I once had a Tallgrass 35Meg Harddisk with integral tape unit. It was a total lemon, was slow, and error prone. The tape unit NEVER worked correctly even after a complete rebuild. At one point my unit was sent back to TG (again) and it sat under someone's desk for three months, and when they finally worked on it (didn't fix it, either) they sent it back to the wrong dealer and it sat in THAT store for another month until my dealer tracked it down. I will NEVER buy another Tallgrass product and I suggest you avoid them if you want reliable hardware and reliable service. Oh, I forgot to mention: it wasn't a DOS-standard unit, and the software for driving it was also buggy...at least 4 times the software drivers burped and wiped the entire disk of it's contents, and of course the tape unit then couldn't read the tapes to restore it, either. The point is that TG KNEW about this bug, KNEW I was having problems with it, and didn't tell me they had a new version available until I raised hell with the dealer. I don't trust Tallgrass products any further than I can drop them (from the 2nd story) and unless they've had a radical rework of their product line and support practice I strongly suggest you avoid them. Joi Ellis previously PC Developer, ILS Dept, Signal Technology.