Path: utzoo!utgpu!watserv1!watmath!iuvax!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: cmoore@brl.mil (VLD/VMB) Newsgroups: comp.dcom.telecom Subject: On Learning That a Number is Unlisted Message-ID: <3455@accuvax.nwu.edu> Date: 1 Feb 90 15:00:03 GMT Sender: news@accuvax.nwu.edu Organization: TELECOM Digest Lines: 23 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 70, message 9 of 10 Somebody wrote: >> the theory goes that non-pubs cause extra aggravation for the >> operator because of the people, who not finding it in the book, >> call to argue with the operator about it; particularly when he >> can't find it either. Some phone books have this common-courtesy reminder: When you are told that a number is unlisted (or, merely using a different way of saying the same thing, non-published), please do NOT persist in trying to get it; it is not available, period. [Moderator's Note: Not only that, but over sixty years ago, the cover of the Chicago Telephone Company (predecessor of IBT) alphabetical directory printed this admonition to subscribers: "We ask that our subscribers extend the same courteous speech to our operators that they wish to hear in return. Our operators are not required by the Company to remain connected with, or listen to a subscriber who uses profane language in addressing them." Like what is it 'they' say? Trying to bail out the ocean using a one gallon bucket..... Operators are terribly mistreated by some crude, belligerent customers. PT]