Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!uunet!mailrus!accuvax.nwu.edu!nucsrl!telecom-request
From: ccplumb@lion.waterloo.edu (Colin Plumb)
Newsgroups: comp.dcom.telecom
Subject: Re: "Sleaze"
Message-ID: <3529@accuvax.nwu.edu>
Date: 5 Feb 90 04:08:03 GMT
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Reply-To: Colin Plumb <ccplumb@lion.waterloo.edu>
Organization: U. of Waterloo, Ontario
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X-Telecom-Digest: Volume 10, Issue 76, message 5 of 13


In article <3506@accuvax.nwu.edu> Chris Schmandt <mit-amt!geek@media-lab.
media.mit.edu> writes:

> Anyway, a question.  The telemarketer seemed to imply that if someone
> came out to fix a problem, and it turned out to be on our side of the
> network interface, that we *had* to let them fix it on the spot at
> $55/hr.  I had always assumed that you would have the option of
> telling them thanks but I'll do it myself.  Does anyone know if you
> have a choice to refuse service on your own wiring if someone on the
> spot claims it is your wiring in response to your service call?

No; you can tell him no thanks (you can tell him to get off your
property, simple as that), *but* the repairman can bill you for the
time he took to determine that it was your fault, and probably
something for travel.  You're gonna end up paying something.

By the way, does anyone know if residential 800 is available in
Canada?  The marketing droid I talked to hadn't heard of it, but I
didn't trust her knowledge of the more obscure features.

	-Colin