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From: gcrum%alcor.usc.edu@usc.edu (Gary Crum)
Newsgroups: comp.dcom.telecom
Subject: Another Blatant Error of MCI
Message-ID: <3535@accuvax.nwu.edu>
Date: 4 Feb 90 17:44:39 GMT
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X-Telecom-Digest: Volume 10, Issue 76, message 11 of 13


Well, it happened it me.  About two weeks ago I called MCI (102220,
then transferred to customer service) to ask if calls I make using
10222 need any special account setup.  The respresentative told me no,
and also told me that their calling card was free.  I ordered a
calling card, and explicitly told her not to have my 1+ long distance
carrier switched from AT&T to MCI.  She accepted after asking
questions like "Why would you not want to have MCI as your long
distance carrier?"

Now, my long distance carrier is MCI, as revealed by 1-700-555-4141.

I will call MCI and USWest as necessary to switch back to AT&T, but
can anyone tell me how I can do more, e.g. report the MCI error to the
Public Utilities Commission or help AT&T with their suit against MCI?


Thanks,
Gary