Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!ames!sparkyfs!zodiac!anders@penguin
From: anders@penguin (Anders Wallgren)
Newsgroups: comp.sys.mac
Subject: Re: FastPath vs. GatorBox
Message-ID: <10725@zodiac.ADS.COM>
Date: 2 Feb 90 19:40:46 GMT
References: <38977.25C20370@cmhgate.FIDONET.ORG> <7315@tank.uchicago.edu> <1990Feb1.194634.14196@ux1.cso.uiuc.edu>
Sender: news@zodiac.ADS.COM
Reply-To: anders@penguin (Anders Wallgren)
Organization: Verity
Lines: 23
In-reply-to: dorner@pequod.cso.uiuc.edu (Steve Dorner)

In article <1990Feb1.194634.14196@ux1.cso.uiuc.edu>, dorner@pequod (Steve Dorner) writes:
>In article <7315@tank.uchicago.edu> rtp1@tank.uchicago.edu (raymond thomas pierrehumbert) writes:
>
>>Their [Cayman's] customer service is also very useful.
>
>I second that.  I've called Cayman two or three times, and I've gotten
>quick and correct answers every time, even to bizarre questions.  And when
>they say they'll call back, they mean it, unlike most everybody else, to whom
>"We'll call you back" is the functional equivalent of, "Buzz off, jerk."
>
>And I'm quite pleased with our Gatorbox, too.
>

Although we did have problems with early versions of the GatorBox NFS
software, I have to agree that the support that we have received from
Cayman has been excellent.  Our support person called when he said he
would call, even if it was only to touch base and say that an answer
to my problem wasn't available yet - much preferable to those
companies that adopt the attitude that they're not going to call just
to tell me they're solutions aren't ready yet.

Anders Wallgren
Verity, Inc.