Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!wuarchive!brutus.cs.uiuc.edu!ux1.cso.uiuc.edu!ux1.cso.uiuc.edu!m.cs.uiuc.edu!p.cs.uiuc.edu!gillies From: gillies@p.cs.uiuc.edu Newsgroups: comp.sys.mac.hardware Subject: Re: Apology to APPLE Message-ID: <135600015@p.cs.uiuc.edu> Date: 1 Feb 90 17:42:12 GMT References: <25@<14033> Lines: 7 Nf-ID: #R:<14033:25:p.cs.uiuc.edu:135600015:000:300 Nf-From: p.cs.uiuc.edu!gillies Jan 31 19:26:00 1990 The sad part about a company like Apple (or IBM) is that when you go the "propriety technology" way, you can easily screw or irritate a large percentage of your customers without even knowing it -- there are no second sources. At the drop of a hat these customers will abandon the product in droves.