Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!zaphod.mps.ohio-state.edu!usc!cs.utexas.edu!asuvax!anasaz!duane
From: duane@anasaz.UUCP (Duane Morse)
Newsgroups: comp.sys.ncr
Subject: Policy on 'unsupported' programs such as nroff
Message-ID: <1253@anasaz.UUCP>
Date: 4 Feb 90 00:19:32 GMT
Organization: Anasazi Inc., Phoenix AZ
Lines: 15

We recently reported a problem with compressed mm macros shipped
with nroff under 5.3 for the Tower 32/600; in particular, running
nroff with -cm produced a core dump, and -mm worked fine. The
problem resolution from NCR's standpoint was "nroff isn't
supported". And sure enough, the tail end of the man page says
that nroff isn't supported.

It seems silly to ship software which, by its mere existance,
people will expect to use, and then wash your hands of any
support. Doesn't this cause irritation in the customers? What's
the point?
-- 

Duane Morse	e-mail: duane@anasaz (or ... asuvax!anasaz!duane)
(602) 861-7609