Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!zaphod.mps.ohio-state.edu!brutus.cs.uiuc.edu!psuvax1!psuvm!WVNVM!U0BA9
From: U0BA9@WVNVM.BITNET (Olynyk, Roman J.)
Newsgroups: bit.listserv.liaison
Subject: Help Desk
Message-ID: <LIAISON%90020713434768@RUTVM1>
Date: 7 Feb 90 18:34:43 GMT
Sender: Network Site Liaisons <LIAISON@RUTVM1>
Reply-To: Network Site Liaisons <LIAISON@RUTVM1>
Lines: 6
Approved: NETNEWS@PSUVM Gateway

I figured there were enough of us interested in Help Desks to justify
startup of a new list.  So, here it is:  HDESK-L@WVNVM.  I've set it
up as an unmoderated list for the discussion of Help Desk topics.
Staff and management of Help Desks are encouraged to exchange experiences
with the startup and operation of Help Desks at their sites, as well as
experiences with problem-tracking software.  Hope to see you there.