Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!mailrus!hellgate.utah.edu!uplherc!wicat!sarek!gsarff From: gsarff@sarek.UUCP (Gary Sarff) Newsgroups: comp.sys.amiga Subject: Re: Three Cheers for Commodore (my experence) Message-ID: <00377@sarek.UUCP> Date: 8 Feb 90 14:51:28 GMT References: <3044@caesar.cs.montana.edu> <4137@ddnvx1.afwl.af.mil> <25ca4eb3:4302.4comp.sys.amiga;1@tronsbox.UUCP> Organization: Programmers in Exile Lines: 14 In article <25ca4eb3:4302.4comp.sys.amiga;1@tronsbox.UUCP>, bleys@tronsbox.UUCP (Bill Cavanaugh) writes: >>local repair shop and got it repaired under warranty. When they finished >>I went to pick it up they tried to charge me because the found out I did >>not buy it from them ( got it mail order). well we argued a couple seconds >>and they warrantied it, but said they would not the next time. > >You should call Commodore and report them. If they're a licensed service >center, they're obligated to provide service to machines under warrantee, no >mater where they were purchased. > I don't know about that, my dealer had a letter _from Commodore_, stating that dealers were not to provide warranty service on machines that were purchased mail order, even if said machine was still in warranty. Comments?