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From: long@mcntsh.enet.dec.com (Richard C. Long)
Newsgroups: comp.sys.mac
Subject: Microseeds comes through
Message-ID: <8282@shlump.nac.dec.com>
Date: 10 Feb 90 20:21:28 GMT
Sender: newsdaemon@shlump.nac.dec.com
Organization: Digital Equipment Corporation
Lines: 17


With all the talk recently about inadequate warranties and so forth, I'd like
to share a great experience I've had with Microseeds.

Not too long ago, I posted about a bug I'd found in version 1.5 of Redux (some
files not restored; no error message).  At the same time, I sent a letter to
Microseeds detailing the problem.  Two days ago, I received a very apologetic
letter along with v1.61 of Redux and a new manual.  This new version corrects
the problem, and has some nifty new features.  This is great customer service,
and Redux is a great program.  Recommended!

Sign me a very satisfied customer,

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 /'')  /'~  /   | long@mcntsh.enet.dec.com            | Ramparts are parts of a
/''\  /,,  /,,  | ...!decwrl!mcntsh.enet.dec.com!long |  ram.  People used to
Richard C. Long | long%mcntsh.dec@decwrl.enet.dec.com |  watch o'er them.