Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!cs.utexas.edu!ut-emx!etaw302 From: etaw302@ut-emx.UUCP (Allen Wessels) Newsgroups: comp.sys.mac Subject: Re: Jasmine Service - an Oxymoron Keywords: Jasmine MegaDrive Refund Message-ID: <24429@ut-emx.UUCP> Date: 12 Feb 90 03:38:07 GMT References: <13436@cbnewsc.ATT.COM> <1990Feb10.072808.11517@chinet.chi.il.us> <11238@thor.acc.stolaf.edu> Reply-To: etaw302@emx.UUCP (Allen Wessels) Distribution: na Organization: UTexas Computation Center, Austin, Texas Lines: 12 A friend of mine ordered a Jasmine drive the second week of January and was told to expect delivery on Feb 2. On Feb 3 she called Jasmine and was told that there would be a delay of 5-6 weeks. Jasmine of course had already cashed the check. I have three or four Jasmine drives on the network I manage. I haven't had a problem with any of them. I know of several people who have had to wait for months to get a drive fixed by Jasmine. Our University computer store no longer carries Jasmine products because of Jasmine's poor reliability. Given the availability of less expensive drives, there doesn't seem to be any advantage to choosing a Jasmine product.