Path: utzoo!attcan!uunet!aplcen!uakari.primate.wisc.edu!zaphod.mps.ohio-state.edu!usc!rutgers!columbia!cunixf!cunixc!cunixd.cc.columbia.edu!kyt
From: kyt@cunixd.cc.columbia.edu (Kok Yong Tan)
Newsgroups: comp.sys.mac
Subject: Re: Microseeds comes through
Message-ID: <2877@cunixc.cc.columbia.edu>
Date: 11 Feb 90 20:18:49 GMT
References: <8282@shlump.nac.dec.com>
Sender: news@cunixc.cc.columbia.edu
Reply-To: kyt@cunixd.cc.columbia.edu (Kok Yong Tan)
Organization: Columbia University
Lines: 28

In article <8282@shlump.nac.dec.com> long@mcntsh.enet.dec.com (Richard C. Long) writes:
>
>With all the talk recently about inadequate warranties and so forth, I'd like
>to share a great experience I've had with Microseeds.
>
> (story about great service from Microseeds deleted)

I agree with the abovementioned gentleman.  I had problems when using
MicroSeeds' Screen Gems and Super 3D.  They were very good about
checking out the problem and I received quite a number of letters from them
going into detail about the problem (which was traced to weird things
that Super 3D did to the CLUT and thus affecting the Screen Gems
program).  MicroSeeds even sent me a follow-up letter informing me that
they liaised with Silicon Beach Software about this problem and that
Silicon Beach had acknowledged it to be a bug in Super 3D.  (Being a
cynical New Yorker, I called up Silicon Beach to check this and they
admitted the bug in Super 3D, that they would be fixing it "in the
next version" and told me how to correct the CLUT problem temporarily).

Kudos to MicroSeeds.  They really provide excellent customer support
and I have no reservations recommending their products to others.


===============================================================================
Kok-Yong Tan can be contacted via: 	| "Oscularis fundamentum!"
InterNet: kyt@cunixd.cc.columbia.edu	|    	       - Annoyed Latin scholar
CompuServe: 75046,256	      	   	|
===============================================================================