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From: Mike.Miller@f210.n110.z1.FIDONET.ORG (Mike Miller)
Newsgroups: comp.sys.amiga
Subject: Re: Three Cheers for Commodore
Message-ID: <101.25DB38C1@afitamy.fidonet.org>
Date: 15 Feb 90 13:50:34 GMT
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BC> Message #912 "Comp.Sys.Amiga" (Read: 1)
BC> Date: 14 Feb 90  19:16:17
BC> From: Bill Cavanaugh
BC>   To: All
BC> Subj: Re: Three Cheers for Commodore (my experence)
BC> 
BC> From: bleys@tronsbox.UUCP (Bill Cavanaugh) 
BC> Date: 3 Feb 90 07:00:20 GMT 
BC> Message-ID: <25ca4eb3:4302.4comp.sys.amiga;1@tronsbox.UUCP> 
BC> Newsgroups: comp.sys.amiga 
BC>  
BC> >local repair shop and got it repaired under warranty.  When they finis
BC> >I went to pick it up they tried to charge me because the found out I d
BC> >not buy it from them ( got it mail order).  well we argued a couple se
BC> >and they warrantied it, but said they would not the next time. 
BC>  
BC> You should call Commodore and report them.  If they're a licensed servi
BC> center, they're obligated to provide service to machines under warrante
BC> mater where they were purchased. 
BC>  
BC> uunet!tronsbox!bleys       BIX: bcavanaugh 
BC>  
BC> "The perversity of the universe tends to a maximum" 
BC>  
BC>                              Finagle's First Law 
BC> --- D'Bridge 9.21-beta/002094 
BC>  * Origin: AFIT Amiga Users BBS/UFGateway (1:110/300) 
BC> 
BC> 
BC> 
The real truth is, as of Oct 15, 1989, C= no longer authorizes "mail
order" the dealer must deliver the machine from a retail business to the
customer.  Machines purchased mailorder have no warranty...success of a
product is usually a result of the local retailer providing service,
product and expertise in person to the customer, mail order does not
provide this...in general, I have found that mail order customers then
go to the local dealer and demand service and expertise...if the Amiga
community continues to promote mail order, theiy will force the local
dealers into dropping the product for another that is better supported
by their customers...then the complaint will be that there are no local
dealers, as is the case in many areas now!!!!!
"This opinion is my own and I am satisfied with it"


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