Path: utzoo!attcan!uunet!deimos!ux1.cso.uiuc.edu!brutus.cs.uiuc.edu!apple!dlyons
From: dlyons@Apple.COM (David A. Lyons)
Newsgroups: comp.sys.apple
Subject: Re: IIGS novice (Mac person) ... ROMs??
Message-ID: <38643@apple.Apple.COM>
Date: 14 Feb 90 19:44:13 GMT
References: <682@tci.bell-atl.com> <90044.162401SAB121@psuvm.psu.edu>
Distribution: comp
Organization: Apple Computer Inc, Cupertino, CA
Lines: 56

In article <90044.162401SAB121@psuvm.psu.edu> SAB121@psuvm.psu.edu writes:
>In article <682@tci.bell-atl.com>, mitchell@tci.bell-atl.com (Rob Mitchell)
>says:
>>        [1] I don't think he ever mailed in his registration/ownership
>>        card.  Does Apple send out free ROM upgrades?  (I know Apple
>>        doesn't handout free anything, but ... :)
>>
>Chuckle Chuckle, wheeze <snort>, Hee hee hee hee!

I guess I'm missing the humor here, but as far as I can tell the upgrade
from ROM 0 to ROM 1 is still free.  (ROM 0 just says "Apple IIgs" on the
screen when you turn on the power, but ROM 1 says "ROM Version 01" at the
bottom of the screen.)

Here is the notice your dealer can find on AppleLink.
**********
VIDEO GRAPHICS CONTROLLER AND ROM UPGRADE--OLR853
(Announced August 87)
 
A new Video Graphics Controller chip and a new ROM are available from Apple
Service to upgrade your installed base of Apple IIGS systems and service stock.
The new Video Graphics Controller (VGC) corrects video display problems that
may occur in double high resolution and standard text mode.  The new ROM
corrects minor bugs and provides enhancements for future software releases.

Units produced through mid January 1987 have VGCs and ROMs that should be
replaced.  All units produced from mid January through mid June 1987 should
have only the ROM replaced.  Customers should have both upgrades performed at
the same time if required.

Identify which units need to be upgraded, check the first three numeric
characters of the serial number on the bottom of the unit.  Units with 703 and
below need both the new VGC and the ROM.  Units with serial numbers between 704
and 724, inclusive, need the ROM.  Units with serial numbers of 725 or higher 
do not require either of these upgrades.
 
To obtain Labor and Parts Credit reimbursement for this procedure, (Parts
Margin will not be paid) do the following:  Return the customer's down level
VGC and/or ROM to Apple and record the VGC and/or ROM part numbers on the SRO
form.  In addition, record the repair extension authorization code "OLR853"
in the Warranty Information section.  Because the installed base requires
either a VGC and ROM upgrade or a ROM only upgrade, labor reimbursement for
either upgrade will be issued for the ROM part number.  Therefore, on the SRO
you must list the ROM part number first to obtain labor reimbursement.  Also,
note that the VGC part number is different from other Apple part numbers.  The
first three numbers are followed by an "S" instead of a "-" .  Be sure that
your SRO states this part number correctly.
**********
-- 
David A. Lyons, Apple Computer, Inc.      |   DAL Systems
Apple II Developer Technical Support      |   P.O. Box 875
America Online: Dave Lyons                |   Cupertino, CA 95015-0875
GEnie: D.LYONS2 or DAVE.LYONS         CompuServe: 72177,3233
Internet/BITNET:  dlyons@apple.com    UUCP:  ...!ames!apple!dlyons
   
My opinions are my own, not Apple's.