Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!rpi!zaphod.mps.ohio-state.edu!mips!apple!motcsd!motsj1!mcdchg!att!oucsace!bchurch
From: bchurch@oucsace.cs.OHIOU.EDU (Bob Church)
Newsgroups: comp.sys.apple
Subject: Re: What to do with the GS
Summary: 90 days, do or die
Message-ID: <1126@oucsace.cs.OHIOU.EDU>
Date: 18 Feb 90 02:06:32 GMT
References: <900214.16355107.044715@UWEC.CP6>
Organization: Ohio University CS Dept., Athens
Lines: 28

In article <900214.16355107.044715@UWEC.CP6>, S707503@UWEC.BITNET (MARK RINECK) writes:
> I have been watching the discussion on this newsgroup for some time now,
> and the general feeling seems to be this:
> 
> 1) Apple must give users a 1-year warranty. 90 days is barely long enough
> to break the machine in! A 1-year warranty is something that I would
> expect from any computer company I bought from.
> 
How do you "break in" a piece of electronic equipment? A warranties 
purpose is to protect the consumer from defects during manufacture or 
perhaps shipping. The accepted rule for any electronic equipment is that
defects of this type will show up within 90 days, usually much sooner. 
Other problems, such as those caused by environment, rough       
treatment etc are not what the warranty was designed to deal with. 
I think that one factor leading to confusion in this area are companies
that offer "extended warranties". What they are really selling are service
contracts, a very different animal.  


 
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*                                                                  *
*   bob church  bchurch@oucsace.cs.ohiou.edu                       *
*                                                                  *
*  If economics isn't an "exact" science why do computers crash    *
*  so much more often than the stock market?                       *
*                                          bc                      *
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