Path: utzoo!attcan!uunet!tut.cis.ohio-state.edu!ucbvax!UCONNVM.BITNET!SEWALL From: SEWALL@UCONNVM.BITNET (Murph Sewall) Newsgroups: comp.sys.apple Subject: Re: What to do with the GS Message-ID: <9002191335.AA12970@apple.com> Date: 19 Feb 90 13:28:44 GMT Sender: daemon@ucbvax.BERKELEY.EDU Organization: School of Business - U. of Connecticut Lines: 29 On Sun, 18 Feb 90 02:06:32 GMT Bob Church said: >In article <900214.16355107.044715@UWEC.CP6>, S707503@UWEC.BITNET (MARK RINECK) > writes: >> 1) Apple must give users a 1-year warranty. 90 days is barely long enough >> to break the machine in! A 1-year warranty is something that I would >> expect from any computer company I bought from. >> >How do you "break in" a piece of electronic equipment? A warranties >purpose is to protect the consumer from defects during manufacture or >perhaps shipping. The accepted rule for any electronic equipment is that >defects of this type will show up within 90 days, usually much sooner. Defects in the manufacture of the electronics probably will show up in less than 90 days (particularly if the equipment is switched on and allowed to run continuously for the first week and then switched off at night during the second week). However, mechanical problems may take longer to appear. Not long ago, Macintoshes were plagued by a rash of hard drive failures that seemed to occur after about 95 days of use. As I recall, the problem was with the drive lubricant (inconvenient and annoying, but repairs could be made without loss of data) which has since been fixed. The one year warranty has become standard for nearly every producer except Apple. Hence, from a competitive standpoint, sticking with 90 days is not helping Apple's market position (which has not been noteably robust recently). /s Murph [Internet] or ...{psuvax1 or mcvax}!uconnvm.bitnet!sewall [UUCP] + Standard disclaimer applies ("The opinions expressed are my own" etc.)