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From: toddpw@tybalt.caltech.edu (Todd P. Whitesel)
Newsgroups: comp.sys.apple
Subject: Re: Warantees
Message-ID: <1990Feb20.213334.22428@spectre.ccsf.caltech.edu>
Date: 20 Feb 90 21:33:34 GMT
References: <900220.14060782.052126@UWEC.CP6>
Sender: news@spectre.ccsf.caltech.edu
Organization: California Institute of Technology
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S707503@UWEC.BITNET (MARK RINECK) writes:

>The IC chips in a computer *will* probably go during a burn-in period
>and can be fixed no problemo. That's the nature of IC chips...either they
>work or they fail.

Not always. I've had DRAMs go bad on me by getting flaky after the computer
warms up and slowly deteriorating until they don't work at all.

This was >5 years after the computer was purchased.

As I see it, if a one year warranty is not going to be invoked all that often
(as Apple seems to be claiming), then what's the problem with them giving it to
us?

The problem is that with a 90 day warranty Apple can actually rip you off, with
things like AppleCare and with the 1 year warranty they get on all their third
party hard drives. MacUser was pissed off recently by reports that Apple had
charged someone for a rebuilt drive, and then took the broken drive back to
Seagate and had it replaced under Seagate's 1 year warranty, thus allowing
Apple to pocket the money it charged for the rebuilt drive.

This is really bad if it is true. I have seen no confirmations but it seems to
me that there is really no acceptable reason to deny any Apple product a real
one year warranty.

COME ON APPLE. ONE YEAR WARRANTY. NOW.

Todd Whitesel
toddpw @ tybalt.caltech.edu