Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!wuarchive!udel!rochester!rit!cci632!ph
From: ph@cci632.UUCP (Pete Hoch)
Newsgroups: comp.sys.mac.hardware
Subject: Re: SyQuest 45Mb removables are NOT the same
Summary: Not all service is the same either.
Keywords: seek
Message-ID: <34369@cci632.UUCP>
Date: 15 Feb 90 18:20:44 GMT
References: <9200@portia.Stanford.EDU>
Organization: Computer Consoles Inc. an STC Company, Rochester, NY
Lines: 19

In article <9200@portia.Stanford.EDU>, tony cooper writes:
> There seems to be a mistaken belief that all SyQuest mechanisms are the
> same and so which manufacturer you buy from makes no difference. This
> is not true.
 
Just thought I would point out something that may not be obvious.
All of the manufacturers that use SyQuest mechanisms in their products
are not the same.

For example.  A friend of mine purchaced a PLI unit 18 months ago.  Last
week it died.  There was no reaction to anything.  He called PLI and they
gave him a place to send it for repaire.  They called back and told him
it would cost $550, or they would mail him back the dead drive if he
he paid $35 shipping.  I would call this very bad service.  Instead he
called MicroTech and purchaced a new drive which comes with; one 50-50
SCSI cable, one 25-50 SCSI cable, a cartridge, and a terminator, all
for about $800.  It also comes with a two year warranty.

Pete Hoch