Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!wuarchive!brutus.cs.uiuc.edu!apple!snorkelwacker!mintaka!ogicse!ucsd!ucbvax!LLL-LCC.LLNL.GOV!rzh From: rzh@LLL-LCC.LLNL.GOV (Roger Hanscom) Newsgroups: comp.os.cpm Subject: Re: Adaptec Products Message-ID: <9002230134.AA07809@lll-lcc.llnl.gov> Date: 23 Feb 90 01:34:53 GMT Sender: daemon@ucbvax.BERKELEY.EDU Organization: The Internet Lines: 18 Marc Wilson says: > Personally, I recommend Adaptec products. I'd like to add a strong "second" here. I purchased a 400A last year at an unbelievably low price from a liquidator. I'm at a loss to explain the low price except that perhaps these things were discontinued? Anyhow, it came with almost no documentation, so I prepared myself for the documen- tation "run-around". Boy, was I ever wrong!! When I called Adaptec in Milpitas, they told me mail $5 to a special mail stop at Adaptec and include the model number of the product I was seeking documentation for. I got a *very* complete manual back in less than a week. It included a schematic for a host adapter and source code fragments (Z80 asm) for a cbios. I was amazed! We should cherish organizations that treat their customers like this. It appeared that *any* manual on an Adaptec product could be had for $5. That's saying a lot for this day and age! roger rzh@lll-lcc.llnl.gov