Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!rutgers!columbia!cunixf!cunixb.cc.columbia.edu!es1
From: es1@cunixb.cc.columbia.edu (Ethan Solomita)
Newsgroups: comp.sys.amiga
Subject: Re: MSS Software
Message-ID: <1990Feb24.172755.27199@cunixf.cc.columbia.edu>
Date: 24 Feb 90 17:27:55 GMT
References: <119.25E527A9@afitamy.fidonet.org>
Sender: usenet@cunixf.cc.columbia.edu (The Network News)
Reply-To: es1@cunixb.cc.columbia.edu (Ethan Solomita)
Organization: Columbia University
Lines: 28

In article <119.25E527A9@afitamy.fidonet.org> Mike.Miller@f210.n110.z1.FIDONET.ORG (Mike Miller) writes:
>To anyone who is interested or is having problems with gurus while
>attempting to run any MSS Softwae, ie Excellence, Works Platinum,
>Platinum Scibble on an Amiga 2000 equiped with an A2091 controller.  MSS
>stated that when the 2091 is fully populated with memory their products
>will not work on the system, they blame this on C= and stated that they
>will not fix the problem, as it is C='s they did offer this little tid
>bit, "before running our software, run this little basic program, POKE L
>0,0 and then this will fix C='s problem"...by the way, it took two days
>to get ahold of them, no one was answering the phone....Mike
>
>-------------------------------------------------
>Mike Miller - via FidoNet node 1:110/300
>UUCP: uunet!dayvb!afitamy!210!Mike.Miller
>ARPA: Mike.Miller@f210.n110.z1.FIDONET.ORG
>-------------------------------------------------|

	MSS seems to have a poor concept of customer/tech support. How
long has Excellence been out without a significant upgrade? They
certainly charge enough for the product you'd expect them to support
it! As you say they are hard to reach. It might be Commodore, but even
so, they should fix their product! Giving people some poke program is
only very mildly acceptable, if that.
	-- Ethan

Ethan Solomita: es1@cunixb.cc.columbia.edu
Compu$erve    : 70137,3271
Anyone giving away Amigas or Sharp Scanners???