Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!uunet!munnari.oz.au!uniwa!vax6!cjenkinsr
From: cjenkinsr@acad.cut.oz
Newsgroups: comp.sys.mac,aus.mac
Subject: Bug Report? HP PaintJet and IIci
Message-ID: <2022.25e2cf30@acad.cut.oz>
Date: 21 Feb 90 09:26:08 GMT
Organization: Curtin University of Technology
Lines: 46

Bug Alert!

SysEnvirons: 
Macintosh IIci 4Mb HD80 
System 6.0.4 
Finder 6.1.4
MultiFinder inactive 
Apple RGB Monitor using on board video, running in 8 bit mode 
HP PaintJet & Installer SW

Using the HP Installer, v1.0, to install the PaintJet Driver:

*Insert the Installer disk in the drive, open the installer. 
*Click"Install Printer"
 The printer driver is duly installed 
*Click "Install Fonts"
  The next step is to press the reset button, coz the screen is 
  dominated by a flashing alert box, desperately trying to say 
  "Sorry, a system error has ocurred"

This is repeatable and consistent.

The Fix: Set the monitors cdev in the control panel to "Black & White"
Try again, and lo & behold, it works like a bought one.

My best guess (and it is only a guess) is that this is related to the
amount of Main Memory allocated for video, and someone is making facist
assumptions about what constitutes available memory and where I might
find it were I an installer program. Words like "low memory global" and
"guidelines" spring to mind, but I don't know enough so I'll just 
shut up.

Q: Is there a later version of the PaintJet driver available?
   (ie does HP know, and if so, have they done anything about it?)

Q: Is this the stuff "Read Me" files are made of? (see Q1)

This is not a flame, merely information. Top marks to HP for providing
the hardware, and a good effort on the software too. (I dont' like having
to work around a problem, but I'm glad that I could)

Cheers
_______________________________________________________________________________
Richard Jenkins      Tel: (09) 351 7864                      AppleLink:AUST0176
PC Support Group     Fax: (09) 351 2673            ACSnet:cjenkinsr@mail.cut.oz
Curtin University    Perth, Western Australia    psi%050529452300030::cjenkinsr