Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!uwm.edu!lll-winken!cs!erickson
From: erickson@cs.nps.navy.mil (David Erickson)
Newsgroups: comp.sys.mac.hardware
Subject: Re: AppleCD SC Repair Program
Message-ID: <909@cs.nps.navy.mil>
Date: 21 Feb 90 21:40:39 GMT
References: <38811@apple.Apple.COM>
Reply-To: erickson@cs.nps.navy.mil (David Erickson)
Organization: Naval Postgraduate School, Monterey CA
Lines: 14

>Q:  What AppleCD SC drives qualify for the Repair Extension program?
>A:  To determine whether a drive qualifies for the free repair,
>the customer must be experiencing read failures (i.e., the
>CD-ROM disc doesn't mount on the desktop or is ejecting from
>the drive, etc.)  

Why do I have to wait until my CD SC is failing to have this repair
done?  This problem is not isolated to a few CD SCs, it is due to
a design flaw, and the program ought to cover preventive as well as
corrective maintenance!  Come on, Apple - do something right for a
change.

-Dave Erickson