Path: utzoo!utgpu!jarvis.csri.toronto.edu!clyde.concordia.ca!uunet!tut.cis.ohio-state.edu!uccba!ucqais!skilby
From: skilby@ucqais.uc.edu (Steven Kilby)
Newsgroups: comp.databases
Subject: Re: Oracle Forms & Wyse50/Vt100
Keywords: Customer support, Oracle
Message-ID: <2320@ucqais.uc.edu>
Date: 1 Mar 90 03:06:17 GMT
References: <361@cmsfl> <1990Feb21.001349.27092@oracle.com>
Organization: Univ of Cincinnati, College of Business Admin.
Lines: 22




> Terry O. Greenlaw             Sheathed within the Walkman, 
> Staff Engineer                Wear a halo of distortion.
> Oracle Corporation            Aural contraceptive,
  ^^^^^^^^^^^^^^^^^^

Mr. Greenlaw,
     I would like to take a brief moment to publicly thank you for your devotion
to customer support.  Although I have no problem with paying Oracle's standard
fees for customer support, as a newly appointed DBA I very much appreciate the
effort you demonstrate when you take the time to answer user questions on a free
information media such as usenet.  Perhaps other users would benefit if more
corporations demonstrated the same type of enthusiasm when it came to responding
to user needs.  Keep up the good work!


                                       Steven Kilby skilby@ucqais.uc.edu
                                       Oracle DBA
                                       University of Cincinnati
                                       College of Business Administration