Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: gil@limbic.uucp (Gil Kloepfer, Jr.) Newsgroups: comp.dcom.telecom Subject: Re: Proposal: An Answering Machine I'd Love to Have Message-ID: <4745@accuvax.nwu.edu> Date: 5 Mar 90 06:04:24 GMT Sender: news@accuvax.nwu.edu Reply-To: gil@limbic.UUCP (Gil Kloepfer Jr.) Organization: ICUS Software Systems, Islip, NY Lines: 75 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 145, Message 4 of 6 X-Telecom-Digest: Volume 10, Issue 141, Message 1 of 7 In article <4689@accuvax.nwu.edu> coleman@twinsun.com (Mike Coleman) writes: >Here is a proposal for the "Answering Machine I'd Love to Have": [...] >Over half the phone calls I get are "junk". [...] >2) Answering machine picks up. Plays user message: "You have the >Froboz household. Please enter your password now. If you don't have >one and you really need to talk to us, you may stay on the line for 90 >seconds, after which you may leave a message with your number and we >will call back as soon as possible." I have a similar problem, which I plan on solving in the near future with an AT&T Voice Power card in a 3B1 computer. I currently use the Voice Power board and computer as my answering machine-- I wrote a software program which effectively simulates a Phone Mate answering machine, with a few extra features. I'm considering updating the software to handle calls using the following scenario: 1. Phone rings 2. Message is played, "You have reached the Widget residence. If you are calling from a touch tone telephone, press the '1' key now." 3. If '1' is pressed now or during step 4, go to step # 7 4. "We do not accept any calls from solicitors or sales people of any kind. If you are one of these individuals, please hang up now. If you are not a solicitor and still wish to contact me, please say 'YES' now." 5. If 'YES' is detected by voice recognition software within 10 seconds, go to step # 10 6. Hang up on caller (no valid response) 7. "We do not accept any calls from solicitors or sales people of any kind. If you are one of these individuals, please hang up now. If you are not a solicitor and still wish to contact me enter your code number or press the '9' key on your phone now" 8. If the '9' key is pressed within 10 seconds, go to step # 10 If a password is entered, handle it as a special case of '9', or with some kind of voice mail. 9. Hang up on caller (no response) 10. If 'at home' flag is set on the computer system, signal a 'ring' in some undetermined way (note- the 3B1 has no means of providing ring voltage, so something will have to be hacked-up to do this) 11. If 'at home' flag is not set, take a standard answering machine message in the usual way. If a solicitor or salesperson does complete the call, you may take down information about the person or yell obscenities at him/her for being stupid or inconsiderate. This is only a preliminary dialogue, by the way .. it seems a bit on the cumbersome side to me, and I'll probably trim it down, but this one gets the general idea across. If I do make the software, I will post the program in unix-pc.general. Those interested in the 'plain 'ole answering machine' program should note that I'm planning to post the source in unix-pc.general in the next week or so. Gil Kloepfer, Jr. ...!ames!limbic!gil | gil%limbic@ames.arc.nasa.gov ICUS Software Systems -- Western Development Center P.O. Box 1 Islip Terrace, NY 11752