Path: utzoo!attcan!uunet!mailrus!accuvax.nwu.edu!nucsrl!telecom-request
From: telotech!lenj@cwjcc.ins.cwru.edu (Leonard A. Jaffe)
Newsgroups: comp.dcom.telecom
Subject: Re: Why DOES AT&T Behave The Way They Do?
Message-ID: <4781@accuvax.nwu.edu>
Date: 4 Mar 90 20:53:10 GMT
Sender: news@accuvax.nwu.edu
Organization: Telotech, Inc.
Lines: 36
Approved: Telecom@eecs.nwu.edu
X-Submissions-To: telecom@eecs.nwu.edu
X-Administrivia-To: telecom-request@eecs.nwu.edu
X-Telecom-Digest: Volume 10, Issue 146, Message 3 of 9


In article <4519@accuvax.nwu.edu> morris@jade.jpl.nasa.gov.jpl.nasa.gov 
(Mike Morris) writes:

[A lot of lines removed.]

>[Moderator's Note: Listen, as we have found out, you can read them
>their very own part numbers and they will still defy you, and tell you
>you don't know what you are talking about. You want to hear another laugh?
>Try calling 800 Directory and asking for 'AT&T Mail'... they will give
>you some strange number in New Jersey which is answered 'hello', and
>after you explain that you are trying to reach AT&T Mail Customer Service
>they will (maybe) transfer you correctly to some other number. Try 201
>Directory; they've never heard of AT&T Mail either, and finally they will
>give you the Corporate switchboard and let her try to figure it out.  PT]

I read the above a day before I was put in charge of gettting info about 
AT&T Mail.  I contacted a person who I figured would know and he gave me 
the name and number of his contact:
	          Jim Kwock     (201) 658-2122

I spoke to a very nice lady who I assume was Mr. Kwock's receptionist and
she said that she would send me the literature that I desired.  So thanx
for the tip, it sounds like you saved me a lot of cross country phone calls,
and aggravation.


==============================================================
 Leonard A.  Jaffe         || "Who needs information?"
 Telotech, Inc.            /\      - Roger Waters
 23775 Commerce Park Rd.   \/ "It ain't easy being cheesey."
 Beachwood, Ohio  44122    ||     - Chester Cheetah

 Uucp:	...!uunet!cwjcc.cwru.edu!ncoast!telotech!lenj
 Phone:	(216) 591-0240
 I don't speak for Telotech and They'll probably never let me.