Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!asuvax!ncar!woods From: woods@ncar.ucar.edu (Greg Woods) Newsgroups: comp.mail.misc Subject: Re: How to deal with a recalcitrant postmaster? Message-ID: <6462@ncar.ucar.edu> Date: 28 Feb 90 23:46:54 GMT References: <6459@ncar.ucar.edu> Reply-To: woods@handies.UCAR.EDU (Greg Woods) Organization: Scientific Computing Division/NCAR, Boulder CO Lines: 37 In article karl@giza.cis.ohio-state.edu (Karl Kleinpaste) writes: >woods@ncar.ucar.edu writes: > As a fellow postmaster, the one thing I can 100% GUARANTEE is that > [flames/sarcasm] will be ineffective > >Greg, please, chill out just a bit. There is no need for me to "chill out" since I am not upset. I am merely using myself as an example to point out that flames and sarcasm will not be met with a positive response no matter how many previous friendly messages have been sent. >As for obligation to forward mail, most of the mailing list recipients >for which I have trouble are employees of the vendor in question. Sorry. That was not the impression I got from your original posting. >I tend to think they'd have a somewhat more serious interest in their >own people getting their own mail. Yes, so would I. In that case I would suspect that the answer is that this vendor does not have anyone competent to maintain an Internet mailer for a large site properly. As one who is paid to do that for a living, I can testify as to how difficult this is to do. Even my mailer haas some known problems. The trouble is, to fix those tends to break something else that is more important to our users. Not only this, but such people are very hard to find, as my current bosses can testify. They knew I could do this job, because I was already doing it unofficially, but I worked for another division at the time, and for obvious reasons they do not like to lure employees away from other divisions. They tried for several months to find someone from outside and were unable to do so. Qualified postmasters are rare and expensive. Now, you could possibly blast the vendor in question for not doing what is necessary to get such a person, but if the problem is that they don't have one, then calling the postmaster a bozo is not likely to motivate him/her to try and help you. --Greg