Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!columbia!cs.columbia.edu!cunixf!cunixb.cc.columbia.edu!es1
From: es1@cunixb.cc.columbia.edu (Ethan Solomita)
Newsgroups: comp.sys.amiga
Subject: Re: Wordperfect Grrr
Message-ID: <1990Feb27.234909.16114@cunixf.cc.columbia.edu>
Date: 27 Feb 90 23:49:09 GMT
References: <12367@baldrick.udel.EDU>
Sender: usenet@cunixf.cc.columbia.edu (The Network News)
Reply-To: es1@cunixb.cc.columbia.edu (Ethan Solomita)
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Organization: Columbia University
Lines: 24

In article <12367@baldrick.udel.EDU> RPEDERSE%CTSTATEU.BITNET@cunyvm.cuny.edu writes:
>
>At Southern Connecticut State University Housing, we just ordered
>WPLibrary/Amiga.  They shipped us the IBM version instead.  Plus, when
>I called them up, I had to call 4 different numbers and was transferred
>13 times.  This simple transaction took an hour of long distance
>phone time and 5 different departments.  If you think I am exaggerating,
>just ask the other people in my office, one of whom was listening in for
>part of the time.
>
>Please don't lets start a message subject on customer service; I just wanted
>to vent.  Thank you..
>
>Rappin' Rob...

	There is one thing you didn't mention. That long-distance time
was spent on 4 different 800 numbers. Although it is ridiculous that
you had to be multi-transfered, you didn't have to pay for the call
and they did finally fix things (I assume).
	-- Ethan

Ethan Solomita: es1@cunixb.cc.columbia.edu
Compu$erve    : 70137,3271
Anyone giving away Amigas or Sharp Scanners???