Xref: utzoo comp.sys.amiga:50930 comp.sys.amiga.tech:10290
Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!tut.cis.ohio-state.edu!ucbvax!hplabs!well!farren
From: farren@well.sf.ca.us (Mike Farren)
Newsgroups: comp.sys.amiga,comp.sys.amiga.tech
Subject: Re: Lattice 5.05 available
Message-ID: <16457@well.sf.ca.us>
Date: 1 Mar 90 11:50:45 GMT
References: <661@cameron.cs.duke.edu>
Lines: 24

amr@dukee.egr.duke.edu (Anthony M. Richardson) writes:

>I just got a call from Lattice customer support.  I was informed that
>Lattice 5.05 is now available and that it fixes a bug I reported about
>two months ago. (I don't know what else it fixes.)  She said it was
>available on their bulletin board or that they could send it to me.
>Since I don't have a modem I asked her to send it and gave her my
>address.

A consumer warning: I got the same call, immediately downloaded the patch
files, and found that they would not operate correctly.  I notified Lattice
of the problem, and they are looking into it.  In the meantime, they are
going to send me a complete 5.05 upgrade.

>In my opinion, that's pretty good customer service.

Mine too.  A pleasure to work with these folks.

BTW - to get access to the patch files on the Lattice BBS (whose number
is (708)916-1200 - note the new area code!), you have to contact Lattice
and give them your serial number - you will then be set up to be able
to get 'em.  The customer service number is (708)916-1100.
-- 
Mike Farren 				     farren@well.sf.ca.usa