Path: utzoo!attcan!uunet!tut.cis.ohio-state.edu!ucsd!helios.ee.lbl.gov!nosc!logicon.arpa!trantor.harris-atd.com!trantor!dsampson From: dsampson@x102a.harris-atd.com (sampson david 58163) Newsgroups: comp.sys.ibm.pc Subject: Re: Gateway Orders Message-ID: Date: 5 Mar 90 14:30:33 GMT References: <334.25ef7a31@ubvms.cc.buffalo.edu> Sender: news@trantor.harris-atd.com Organization: Harris Gov't Aerospace Systems Division Lines: 41 In-reply-to: v193evnb@ubvms.cc.buffalo.edu's message of 3 Mar 90 13:02:57 GMT In article <334.25ef7a31@ubvms.cc.buffalo.edu> v193evnb@ubvms.cc.buffalo.edu writes: # RE: Gateway order- # How did you get your order in? I'd like to order their 286-12 machine, # but can't even get a "salesperson" on the phone. I haven't had any difficulty getting a salesman on the line. In fact, that was the easy part. The hard part is getting the machine. I wanted a 25 MHz 386 but was told they had a problem getting motherboards so they only have a kluge solution available right now. I went ahead and ordered the 20 MHz 386 that you see in the ads, but had them put the 160 Meg disk with ESDI controller in it. I ordered on Feb 15th. On Feb 26th, I got a call and was told that they would start building the machine, and that the machine would be shipped on March 1, after the 48 hour burn-in was complete. They said they would call on the 1st and confirm that the machine is being shipped that day. On March 1st, they called and said they "were 1 week behind in production and it would be another week before they shipped the machine". One of the guys at work said it looks like they had a problem with the hard disk and don't want to tell you about that. This guy at work ordered the same machine that I did, except that he got the 60 Meg drive. His order was 2 days ahead of mine. His machine came on March 2. He is really happy with the machine. I guess my only gripe is the delay in getting one of these things once you've placed an order. -- ------------------------------------------------------------------------------- David Sampson Harris Corporation dsampson@x102a.ess.harris.com Gov't Aerospace Systems Divison uunet!x102a!dsampson Melbourne, Florida -------------------------------------------------------------------------------