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From: marshall@wind55.seri.gov (Marshall L. Buhl)
Newsgroups: comp.sys.ibm.pc
Subject: Re: everex
Message-ID: <1990Mar6.193521.3363@seri.gov>
Date: 6 Mar 90 19:35:21 GMT
References: <3264@dogie.macc.wisc.edu> <511256@nstar.UUCP>
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Organization: Solar Energy Research Institute
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larry@nstar.UUCP (Larry Snyder) writes:

>In article <3264@dogie.macc.wisc.edu>, anderson@vms.macc.wisc.edu (Jess Anderson) writes:
>> 
>> I have puchased two Everex computers (1800B, AT clones) and
>> still own one of them, and I found both to be *superior*
>> products, by which I mean better than any other clone I
>> could find, even before taking price into account.

>We also have purchased maybe 40 of the Everex machines sold
>under the Club AT name over the last 9 months - and haven't
>run into problems.  We wanted to return 5 286 machines and
>expected to pay a restocking charge (we had the machines for 90
>days and wanted to upgrade to 386 SX machines) and they gave
>us full credit towards the upgrade.
> 
>There prices are not the cheapest - but they are good folks
>to deal with.

Well, I've only used two Everex proucts.  Way back when, I had a Everex
Graphics edge.  It cooked one of my monitors.  A friend cooked a mono
monitor when he plugged it into the (identical looking) CGA port by
mistake.

More recently (last June) I bought a Step 386/25.  During the first month,
I had to replace the motherboard twice, power supply once and Magic I/O
card once.  That I/O replacement doesn't work anymore now either.  I had
such bad luck with it, that no one in the branch will take it.  Everyone
wants one of the new Dells or old Compaqs instead.  Also, trying to get
through to their technical support was nearly impossible.  Being on hold
for 15 to 20 minutes while paying long distance is not what I'd call good
support.  But, when I did get through, they were very helpful.  

I bought the one system when I decided to give up on Compaq's expensive, 
unsupported, and not-as-reliable-as-their-reputation-indicates computers.
After having so many problems with the Everex, I decided to try Dell.
I'm much happier with Dell - though they're not perfect either.  It took
three tries to get the right monitor for my first System 325.

I guess this indicates that we need a larger sampling to get accurate
statistics on whether or not manufacturers put out a good product.  Maybe
things like PC Week's Corporate Satisfaction Poll are the best way to go.
--
Marshall L. Buhl, Jr.                   EMAIL: marshall@wind55.seri.gov
Senior Computer Engineer                VOICE: (303)231-1014
Wind Research Branch                    1617 Cole Blvd., Golden, CO  80401-3393
Solar Energy Research Institute         Solar - safe energy for a healthy future