Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!uunet!tellab5!wiseman
From: wiseman@tellab5.tellabs.com (Jeff Wiseman)
Newsgroups: comp.sys.mac.hardware
Subject: Re: Opinions on La Cie hard disks??
Summary: It's MORE than just the disks
Message-ID: <2181@tellab5.tellabs.com>
Date: 2 Mar 90 18:32:41 GMT
References: <90053.120147AKB101@psuvm.psu.edu> <11220001@hpccc.HP.COM>
Reply-To: wiseman@tellab5.UUCP (Jeff Wiseman)
Organization: Tellabs, Inc. Lisle IL
Lines: 43

In article <11220001@hpccc.HP.COM> bparrish@hpccc.HP.COM (William Parrish) writes:
   [discussion about Lacie changing warranties deleted]
>Are you SURE they haven't swapped vendors?  My last copy of MACWORLD
>has a LaCie add that is confusing to say the least...  (this is the March 
>edition... a two page ad starting on p. 26.  The ad shows a yellow 
>pad indicating that the primary drive is "Quantum"... but in the table 

They have added drives to their product line made by vendors other than
Quantum. I think that originally though, a lot of their drives were Quantum
(including the 2 yr warranty drives and now the 5 yr).

I think that the real issue here is that there seems to be about 5 major items
of consideration when buying a drive.

    -Who makes the drive itself (ie. Quantum, Seagate, Miniscribe, etc.) and
     therefore what is the quality of the drive.

    -The packaging of the drive (for externals) and its style. Eg. Plastic,
     metal, flimsy, sits under - behind - or beside mac. The power supplies
     that Lacie uses on most of their drives now are universal 100-220volt.

    -Software bound with the Drive and its quality. The Silverlining and
     Silverserver packages distributed with Lacie drives are excellant.
     If fact, by themselves they list for around $160 or something like that.

    -The quality of technical support and company support when you have a
     problem. Lacie is up there with the best of them in my books.

    -The overall cost of the package where the package includes all 4 of the
     above.

I have found that for Lacie, I have had no problems with any of the above. I
know that for a period of time Quantum put out some drives that had a
lubrication problem. That (in my mind anyway) does not change the fact that the
Quantum mechanisms are some of the best.

'course all 'o this is just my own opinion :-) :-)

But I do like having good service and a 1-800 number for help.


-- 
Jeff Wiseman:	....uunet!tellab5!wiseman OR wiseman@TELLABS.COM