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From: lima@nixsin.UUCP (Arthur Lim)
Newsgroups: comp.os.os2
Subject: Why Isn't Microsoft Replying ????
Message-ID: <771@nixsin.UUCP>
Date: 13 Mar 90 07:23:38 GMT
Organization: Nixdorf Regional HQ Pte Ltd, Singapore
Lines: 34

Hello everyone in the Netland,

[I hope somebody from Microsoft reading this would care to comment :-)]

I have this frustrating experience in dealing with MS that I have to air
hoping that I can get some answers.

I bought the MS OS/2 SDK from MS directly last year (1989) and got the SDK
version 1.06.  Although it was promised in the package that I would get
continuous update till the final release, I received no news about the 
release of the SDK 1.1 from MS even though "the world" is already using and
discussing about SDK 1.1. After several faxes (refaxes) and phone calls, I
finally got hold of the information I needed to order the update from the 
International Customer Service.

A couple of months later, this net is filled with discussions about the 1.2.
Even the release (?) of 2.0 for developers was heard. Again I wrote a fax to
the International Customer Service requesting for update information. And
months later, I have still to get a reply from MS.

This experiences has set me wondering. What is happening at MS International
Customer Service ? Why are they not replying ? Has anyone similar experience
to tell me what's going on ?

Could anyone kindly fill me in with the details/information on how I can get
hold of the OS/2 1.2 (and subsequently 2.0) without these hassles ?

Thanks to anyone who could enlighten me.

-- 
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Arthur Lim  Nixdorf Regional HQ Pte Ltd, Singapore
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