Path: utzoo!attcan!uunet!ns-mx!iowasp!deimos!ux1.cso.uiuc.edu!brutus.cs.uiuc.edu!usc!rutgers!netnews.upenn.edu!eniac.seas.upenn.edu!hodas From: hodas@eniac.seas.upenn.edu (Josh Hodas) Newsgroups: comp.sys.mac Subject: Re: Apple Announces 1 year warranty Message-ID: <21549@netnews.upenn.edu> Date: 9 Mar 90 14:35:14 GMT References: <39307@apple.Apple.COM> <1800@mit-amt.MEDIA.MIT.EDU> Sender: news@netnews.upenn.edu Reply-To: hodas@eniac.seas.upenn.edu.UUCP (Josh Hodas) Organization: University of Pennsylvania Lines: 51 In article <1800@mit-amt.MEDIA.MIT.EDU> mjkobb@media-lab.media.mit.edu (Michael J Kobb) writes: >In article <39307@apple.Apple.COM> chuq@Apple.COM (Chuq Von Rospach) writes: > >>CUPERTINO, California--March 8, 1990--Apple Computer, Inc. today >>announced that all Apple hardware products sold in the United States >>after January 1, 1990 will be covered by a one-year limited warranty. > > Well.... Isn't that special? I took delivery of my Mac IIx and AppleColor >RGB monitor on December 21, 1989. Funny thing. I took delivery of my LaCie >105Mb hard disk around December 10, and it's covered until December 10, 1994. >Why couldn't Apple have done something reasonable like saying "If you >purchased it in the last year, it's under warranty until a year after you >bought it."??????? > >Still pissed off at these people, >--Mike > >Disclaimer: I think that disclaimers are an incredibly sad statement about our >society. Nonetheless, nothing that I say can or should be construed as having >been said by anyone. Ever. Well, while I am stuck in much the same position (my IIci arrived in mid November) and I wish that I could get the extension, I do understand why they went this route. Figure that only people who bought their machines in the first week of January have had any time out of warranty as yet. This means that only if they went in for service very fast, and got the machine back in record time, will they have paid anything out of their pocket for service that would need to be reimbursed. Granted Apple's previous service extensions (like for the CD and the Quantum drive) have included a reimbursement plan, but that was for products that were in a relatively small niche. Compare that with what it would cost Apple to(in money and paperwork) to reimburse all computer owners whose machines are less than a year old, which have had any repairs. This would be a paperwork nightmare. All things considered, the Applecare discount is a pretty good solution. My question is, it is not clear from the announcement whether the "buy six months get six months free" can be applied to contract longer than a year. ie, if I pay for 18 months, do I get 24 months, or 36 months. Josh Hodas ------------------------- Josh Hodas (hodas@eniac.seas.upenn.edu) 4223 Pine Street Philadelphia, PA 19104 (215) 222-7112 (home) (215) 898-5423 (school office)