Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!rpi!crdgw1!daredevil!vita From: vita@daredevil.crd.ge.com (Mark F Vita) Newsgroups: comp.sys.mac Subject: Re: Apple Announces 1 year warranty Message-ID: <5912@crdgw1.crd.ge.com> Date: 9 Mar 90 16:06:39 GMT References: <39307@apple.Apple.COM> <1800@mit-amt.MEDIA.MIT.EDU> Sender: news@crdgw1.crd.ge.com Reply-To: desdemona!vita@steinmetz.UUCP (Mark F Vita) Organization: General Electric Corporate R&D Center Lines: 31 In article <1800@mit-amt.MEDIA.MIT.EDU> mjkobb@media-lab.media.mit.edu (Michael J Kobb) writes: >In article <39307@apple.Apple.COM> chuq@Apple.COM (Chuq Von Rospach) writes: > >>CUPERTINO, California--March 8, 1990--Apple Computer, Inc. today >>announced that all Apple hardware products sold in the United States >>after January 1, 1990 will be covered by a one-year limited warranty. > > Well.... Isn't that special? I took delivery of my Mac IIx and AppleColor >RGB monitor on December 21, 1989. Funny thing. I took delivery of my LaCie >105Mb hard disk around December 10, and it's covered until December 10, 1994. >Why couldn't Apple have done something reasonable like saying "If you >purchased it in the last year, it's under warranty until a year after you >bought it."??????? I agree (I purchased my Mac on December 15, 1989). What you suggest would indeed have been "the right thing" for Apple to do. While I applaud Apple's decision to go to a one year warranty, it's too bad that they have decided to screw over the customers who purchased Macs during the latter 9 months or so of 1989. Think about it: how much more over the long run could it really have cost them to cover these machines? The policy of retroactive application to an arbitrary date such as Jan 1, 1990 is nonsensical. Sigh. It's really amazing that even when Apple tries to do the right thing, they manage to allow greed to screw it up in some significant way. -- Mark Vita vita@crd.ge.com General Electric CRD ..!uunet!crd.ge.com!vita Schenectady, NY