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From: ksbolduan@amherst.bitnet
Newsgroups: comp.sys.mac
Subject: Kudos to Sony!
Message-ID: <9225.25f3aa72@amherst.bitnet>
Date: 6 Mar 90 12:17:54 GMT
Lines: 13

Just a note of customer satisfaction:

A while ago, I inadvertently initialized five Sony High Denisty disks in the
800k drive of a Mac II. I didn't think that this would really make a
difference, but it basically ends up destroying the disks. My SE/30 couldn't
re-initialize the disks at all. So, on a chance, I sent them to Sony explaining
what had happened. Two weeks later, I received five replacement disks, a hand
signed letter, and an apology for the delay.

Kudos to Sony for their customer support!

Kevin Bolduan '91 Amherst College
KSBOLDUAN@AMHERST