Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!ucsd!hub!6600bike
From: 6600bike@hub.UUCP (Puneet Pasrich)
Newsgroups: comp.sys.mac.hardware
Subject: Re: MacProducts USA Experience???
Message-ID: <4264@hub.UUCP>
Date: 11 Mar 90 06:40:10 GMT
References: <952@uvicctr.UVic.CA.UUCP>
Sender: news@hub.UUCP
Lines: 23

From article <952@uvicctr.UVic.CA.UUCP>, by hedstrom@uvicctr.UVic.CA.UUCP (Brad Hedstrom):
> I'm looking at purchaseing a tape backup system. MacWorld gave rave reviews of
> MacProducts MagiTape backup system. Before I place an order, I was wondering
> of anyone has had any experiences with said company, good or bad. If you've
> had dealings with them, please email me.

MacProducts SUCKS!!!!!  I am dead serious.
Why?  I ordered a Microtech 300-Z scanner from them.  I bought two
things: 1) The scanner 2) The SCSI adapter/software.  (This is required
because the 300Z has to have an external SCSI converter.)  I only
recieved #1.  I had to call them (800 number, thank God) about _20_
times in the duration of three weeks to get them to send me the damn
converter.  Get this: I had paid for both, they had only sent me the
scanner and the softare.  Meaning I did not get: converter, cables,
power supply, power cable.  And on top of that they blamed _me_ for not
ordering the converter!  Ha!  I was a tad PO'd.  After all the damn
calls, they finally mailed it to me.  
No more business with MacProducts.  I'll gladly pay for more.
--
  ___________________________________________________________
  |Puneet Pasrich  |  Internet:  6600bike@ucsbuxa.ucsb.edu  |
  |Karate Kid      |  Bitnet:    6600bike@ucsbuxa.bitnet    |
  |'Just do it!'   |                                        |