Path: utzoo!attcan!uunet!wuarchive!brutus.cs.uiuc.edu!samsung!cs.utexas.edu!ut-emx!walt.cc.utexas.edu!ifan572 From: ifan572@walt.cc.utexas.edu (Allen Wessels) Newsgroups: comp.sys.mac.hardware Subject: Re: MacProducts USA Experience??? Message-ID: <25930@ut-emx.UUCP> Date: 12 Mar 90 15:48:35 GMT References: <952@uvicctr.UVic.CA.UUCP> <4264@hub.UUCP> <2275@network.ucsd.edu> Sender: news@ut-emx.UUCP Reply-To: ifan572@walt.cc.utexas.edu (Allen Wessels) Organization: The University of Texas at Austin, Austin, Texas Lines: 18 In article <2275@network.ucsd.edu> barry@network.ucsd.edu (Barry Brown) writes: > >I beg to differ. > >I ordered three PhoneNet-compatible network connectors from them >and I my only complaint is that I had to wait a week instead of >three days (as was promised) for them. The connectors (their >own custom model, apparently) work fabulously and at $19, they're >a cheap alternative to PhoneNet and AppleTalk. > The fact that you didn't get the delivery as promised is indicative of MacProducts' customer service. I have dealt with them for a long time and the only reason I buy from them is when the low price outweighs any need for service or support. I've had trouble getting things delivered and have had trouble getting things serviced. The owners are cheap and the bottom line is the $, even at the expense of a bad reputation (which they have in the Austin area).