Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!tut.cis.ohio-state.edu!mailrus!ncar!tank!gargoyle!chinet!henry
From: henry@chinet.chi.il.us (Henry C. Schmitt)
Newsgroups: comp.sys.mac.programmer
Subject: Re: APDA woes [was: Re: Script Manager]
Summary: No APDA Catalogs
Keywords: No Catalogs Lousy Service!
Message-ID: <1990Mar9.055910.1559@chinet.chi.il.us>
Date: 9 Mar 90 05:59:10 GMT
References: <22.25F25578@imagery.FIDONET.ORG> <1839@esquire.UUCP>
Reply-To: henry@chinet.chi.il.us (Henry C. Schmitt)
Organization: Chinet - Chicago Public Access UNIX
Lines: 44

In article <1839@esquire.UUCP> baumgart@esquire.dpw.com (Steve Baumgarten) writes:
>In article <22.25F25578@imagery.FIDONET.ORG>, Jim.Spencer@p5 (Jim Spencer) writes:
>>Well I'm glad someone is satisfied.  In my case they billed me last
>>Fall for my annual membership which wasn't due until now.  When I
>>called them, they said to ignore the bill, they had a foulup that
>>effected several customers.  Nevertheless, in November, they failed
>>to send me the Fall APDALog.  In January I called them and they told
>>me that according to their records, my membership had lapsed last
>>January (it wouldn't have run until March even if I hadn't paid the
>>bill which I did).  Now, like clockwork, my bill for the next year
>>arrives but interestingly, they haven't published a catalog in 6
>>months.  I got much better service when APDA was handled by the
>>outsiders in Washington.
>
>I thought it was just me.  They still owe me the rest of last year's
>tech notes -- I would have been better off finding some who could FTP
>them for me and then just printing them out myself.  I've more or less
>written the organization off, and it bothers me that I have to pay a
>"membership fee" to get such consistently shoddy service.
>
>Why on earth is everything a problem with these people?  They're not a
>young startup anymore, so they can't use that excuse.  Hell, I'm not
>even griping about the somewhat inflated prices and bizarre shipping
>and handling fees -- if they could just send me what I order in a
>reasonable amount of time, and send me my APDAlog once in a while I'd
>be happy.
>

I haven't received any APDAlogs since last summer's issue either!  I
gave up on trying to get any tech notes from them as they're always
3-4 months late!

Every time I call them about this, I get promises that "I'll put the
catalog in the mail myself" but nothing happens!

I think we should break up their monopoloy, if they had to compete,
they'd have gone out of business long ago.

Please, everyone who's having problems, send them email at
APDA@applelink.apple.com!
-- 
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